I had an appointment today and was a new patient. The office was very busy front desk person was very short with me and asked me to take a seat. I had to go back up to her 15 minutes later and asked if she wanted me to fill any paper work out. The nurse called my name and I didnt even finished my paper work yet, the nurse was very nice and reassuring I would give her A+. The Dr. I wasnt too happy with he didnt take time to listen to me and didnt even look at the paper work I was trying to get filled out. I would have to say he was very gentle when he examined me. I would give him a C- and would not recommend him. I have to go back to him in a month hopefully he will be better. Problem living in small town and having only 3 urologist and they are all in the same office.