I've had several pets come through this Animal Hospital. The staff has changed over the years and the recent members are enthusiastic. There was this one...anyway I don't think she's there anymore. Dr. Henderson is a concerned Vet, she's had ups and downs with us. She seemed to like my dogs more than my cats (we've had some crazy ones). Overall good treatment, clean environment. Doesn't charge anymore than any other in the area. I'm sure it's all individual. As long as she keeps a good staff around her, pets are happy.