I worked with Sally since 09/08 regarding a Grad Party. I took off of work 01/26/09, to make the long ddrive to the castle to tour, reviewed and signed the contract and made a deposit only to receive a phone call from her husband, Dr. Lloyd, the next morning (6:40 am and 7:15 am) stating that "they were not interested in doing those kind of parities". He was rude and unprofessional! He literally screamed at me so loud one of my 4YO twin boys in the back seat kept asking, "why is that man yelling at you?". He stated he knew I had been dealing with his wife, but 'sometimes she's too nice for her own good and there's no place in business for it'. No matter how I tried to explain the party preparations, he cut me off. He said it didn't matter that we had a contract and my check was null and void and being returned to me. I received it the next day with void written across it; no apology, nothing, not even for his unacceptable behavior. It is quite obvious he had no regard for the position it put me in for finding a place at this late date since the party is planned for 06/13/09, which is a heavy wedding month.