My desktop Pc was running real slow and I had pop ups like crazy after my son was doing his MySpace stuff and god know what else. I called Elite Computer Works and I talked to Joe (real nice guy). He told me that he has Free pick up and delivery with in a 20 mile area around Highland Michigan from 6pm to 11pm M-F and 9am to 9pm on Sundays. I dropped off my Pc that day about 12 noon on Sunday at his Home Based Business. We talked about what I wanted to be done to my Pc, talked about making my Pc safer from that kind of stuff. I picked the Premium Security & Performance package that Elite Computer Works has. I fulled out some paper work and I was on my way. It was a nice one on one personable conversation, a real down to earth kind of guy, not like some of these wierd people you would get at these big business places that have no clue whats going on. Joe called me later that day around 4pm to tell me my Pc was done, how would I be paying (cash, check, credit card) and if I wanted him to drop it off or would I be picking it up. I had him drop it off at my house. Its nice to have service like that, low over head cost, home based business for half as much money as it would have cost me If I took it to one of these big business places. I would use Elite Computer Works in a heart beat when it comes time to call a computer shop again.