From the time I checked in at the front desk , the staff was very nice , and I did not have to wait for more than 5 mins before the nurse , came and took me back . It was my first visit there . She greeted me with a warm smile and told me her name was Hana. Then i got to meet Dr Ray. He was quiet at first , but seemed to take lots of notes and asked good questions about my past medical history .He listed to my concerns , and what asked me about the pain that brought me to him . He suggested something that no other Doctor had before , which I was afraid might not work , but was willing to try , a adjustment . And low and behold , it worked . When I left the appointment I felt better then I had in months , year even . I will recommend him to all my friends , and come back in on a regular basis to get adjustments if it means I will be pain free from now on ! He was terrific !!