Overall our experience was great. The price matched the quality. The responsiveness, punctuality and professionalism outstanding. As soon as I contacted the company, I got a call and right away an appointment to which Lisette showed up on time. She was then joined by Andy, the owner, who immediately made a design of what we wanted and gave us a quote. Andy came back twice to our house to answer questions and doubts we had, to clarify some details: he showed up each time we called him on perfect time. We were pleased by the final design, assured that our awning was going to be completed by a certain date so we signed the contract. And Andy performed. We are extremely content by the result. It looks beautiful! His installers worked hard and fast and were always very accommodating to any change we requested last minute. We are now planning another awning for the side of the house and will have Sunshield Awnings & Shades do it.