While hard working people seek outlets for entertainment, it is crucial to spend your hard earned money with deserving companies. Ones that want your business and can be dependable. This company IS NOT ONE OF THEM. The first time there, my experience was ok. However, going back to rent a game (which is a joke) was a nightmare with the owner. She was rigid, loud and embarrasing in every aspect. I was not in a bar...I was in a video rental store with my children. Family oriented is not this womans priority and neither is making money. $.99 cents is not worth signing a contract and give her my credit card for her to copy, file and make available for any of her employees or her to use. Now lets be honest, would you put your credit card on file with a loud mouth store owner? Beware of Her Bottom Line. She thinks that she is being legal by binding good people to her farcity contracts. Scary business ethics; be careful with your credit card.