PetSmart
4531 S Laburnum Ave, Henrico, VA 23231
804-236-3245
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08/17/11
I took my miniature schnauzer in for grooming at 8:00 on a Sunday morning (by appointment). At 12:30 pm I received a call from the groomer saying I had to pick up my dog...who had not been groomed...in 4 hours!!!! They told me she was biting and that kept them from being able to complete the grooming. She's a 20 pound miniature schnauzer...not exactly Cujo! In any case, they could have called me sooner than FOUR hours later so I could have made other arrangements with another groomer. VERY UNPROFESSIONAL...AND WHO CAN'T GROOM A 20 LB PUPPY??? Sounds like the groomers here need a bit more experience working with pets before they can call themselves "PetSmart"
- General Info
- PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
- Hours
- Regular Hours
Mon - Sat: Sun: - Categories
- Pet Stores, Aquariums & Aquarium Supplies, Birds & Bird Supplies, Pet Food, Pet Grooming, Pet Services, Pet Training
- Payment Options
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- Nutro
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