Had to order a sympathy gift and not being from the area I didn't know who to call or trust. I used the funeral homes website to start my search. When I called this place the nice lady who I spoke with was absolutely amazing. She was easy to work with and didn't seemed rushed to get off the phone with me. I just saw a picture of the lantern /greenery gift she created and sent. It was beautiful and perfect! Highly satisfied and would definitely recommend.