I paid for monthly tanning to be drafted from my credit card from here. My fiance ended up deploying on very short notice for a year, and I moved home to MD. I called to cancel my membership after I returned home and I was told I had to come in and sign a cancellation form. When I tried to explain that I no longer lived in the state they said it didn't matter, I would continue to be charged until I signed the form. As it turns out my credit card was stolen and I had to cancel it, therefore they could not charge me. However upon returning to the area I thought I'd give it another try. A year later they said I can't tan there unless I pay them the 70 some dollars I "owe" them for my credit card getting declined twice (apparently they will cancel a membership if it's declined two months in a row). It was obvious I hadn't attempted to use the facility in over a year, but that didn't matter. I refuse to pay for something I did not use, and tried to cancel in the first place. I told them I'd go someplace else. Ridiculous.

Horrible customer service with their video and tanning. They didn't explain there tanning packages correctly and my husband that didn't know what he was doing got took advantage of and they sold him something that he's locked into for 6months and they wouldn't do nothing for us other then say to late when he's getting deployed soon. We used to rent videos and was treated very poorly.