the moment I walked into Skin Boss I felt relaxed and well taken care of. I love exceptional customer service and that is what Skin Boss gave me. The staff is knowledgeable, kind, and listened to what I wanted. Their recommendations were great. I recommend the Aqua Gold. It's fast, pain-free and relaxing. I can't wait to book my facial and get botox. I'm so happy we have a professional and beautiful med-spa in Lansing.