I believe there could be more help at the postal counters to speed up the process. This Post Office gets pretty crowded at times. I wish they would play some kind of music or put a small TV inside. There is an eerie silence while standing in line trying not to look at each other. We really like our Postman....He delivers early on a regular schedule, but he will be retiring in the upcoming months....I hope his replacement is as good as he is.