Terrible customer service. Kept having to call to get trash collected because they kept forgetting me. Checked on another collection service in the Hartland area and discovered I could get my trashed picked up for almost half the price of Advanced Disposal. Called to inform Advance that I would not be needing their services when my term expired and they immediately canceled me. Called to remind them that I needed them to pick up my trash until my term with them expired. They apologized and agreed to extend my service for one more pick up to make up for canceling me prematurely and missing me for one week. I put my trash out and they never showed up to pick up my trash as they had agreed to do! Did not call them back as I am tired of calling these guys to do their job. New service starts next week. Glad to be rid of this once dependable company.