Dr. Yair Y Kissin, MD
360 Essex St Ste 303, Hackensack, NJ 07601
551-996-8867
PHOTOS AND VIDEOS
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03/04/15
Provided by Doctor.comI went to Dr. Kissin for knee injections today. Due to ice on my walkway it took me forever to salt, break up the ice. I have to be careful since I am over 60. I was about an hour late. I did call about 8:00 am to let them know I was going to be late, if that was okay. The machine came on and said wait until they open at 9:00 am.
As I approached the receptionist Cathy, she gave me an earful about being late. I tried to explain the situation because the last time I was there, I was 1/2 hour early and waited over an hour for Dr. Kissin.
She said if I was late again I would have to reschedule. I thanked her and sat down to wait. A few minutes later, the young girl Chrissie came to get me. That's where it went downhill. Now Chrissie pulled out all the stops scolding me about being late. I launched into my explanation. Chrissie who was probably 40 years younger and doesn't have to worry about breaking a hip, yet, was unsympathetic. I said, "Look I waited 2 hours for Dr. Kissin and I did not complain." Chrissie insisted I was lying about calling the office because the answering service should have picked up. But I told her they didn't. I thought when I said", I think the doctor should know about how rude you are" I thought the doctor would have understood. I was very wrong. Dr. Kissin, although has a good reputation was also rude, condescending, and backed up Chrissie.
In fact, he told me to leave and find another doctor.
- Extra Phones
Phone: 201-336-8867
Fax: 551-996-8873
Fax: 201-336-8873
- Hours
- Do you know the hours for this business?
- Categories
- Physicians & Surgeons, Physicians & Surgeons, Orthopedics
- Languages
- Hebrew, Russian
- AKA
Yair Kissin MD
Kissin, Yair D, MD
- Other Link
- Other Information
Specialties: Orthopedic Surgery
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