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State DirectoryDunaway Glass - GulfportAdd to Favorites
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Dun-A-Way It Should Be!
" Ask For Us By Name"
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat - Sun Closed - Phone:
Main - 228-863-0038
- Address:
- 1712 28th St Gulfport, MS 39501
- Email:
- Links:
- Categories
- Glass-Auto, Plate, Window, Etc, Plate & Window Glass Repair & Replacement, Windshield Repair
- Services / Products
- Crack Repairs, Chip & Scratch Repair, Windshield Sealing, Auto Tinting, Auto Glass Replacement, Auto Glass Installation, Insurance Billing, Windshield Repair, Auto Glass Repair, Rear Windshield Replacement, Mobile Auto Glass, Rear Windshield Repair, Commercial Glass, Auto Glass, Double Pane Glass, Antenna Windshields, Storefront Windows, Heads Up Display Windshields, Tinted Glass, Door Glass, Truck Glass, Van Glass, Sheet Glass
- Payment Options
- Brands
- All Makes & Models, Auto, Door Motors & Regulators, Glass Door Repairs, Headlight Restoration, Home, IGA, Insulated Glass, Mirrors, Mobile, Office, Residential / Commercial, ST, Small Cracks, Stars, Windshield Repairs
- Amenities
- full_attr_suppress_source
- Accreditation
Certified Glass Technicians
General Info
Dunaway Glass has been providing high quality auto glass, residential glass, and commercial glass since 1971. They are family owned and operated. They provide Mobile service for customers and same day services. They will work with your insurance company and provide free estimates. Check out their website at www.dunawayglass.com.
Contact Info
Reviews
Where to start?
Communication is exceedingly poor with both mgrs (Steve/Amber). I've been assured of follow-up multiple times by Amber without any proactive communication on her part. Even their leader, Steve, assured of quick follow-up.. only to avoid calls 5 hours later.
I also send an email without any acknowledgement by Dunaway..
Quotes are unreliable.
Amber confirmed, on two instances, Dunaway drivers had been to my home and that was not true. Her apparent disorganization was the excuse she laughed off (both times in her office). I called again today, after being brushed off by Steve, and was finally given a quoted price. The project quote provided was random and inaccurate for my home. I asked for another quote that Steve assured would be completed today.. nothing.
Timelines and delays are understandable. But, another round of Dunaway "commitments" would push the quote process out to 3 weeks is unacceptable (on top of the unprofessional communication practices). Just the quote..
This behavior makes me skeptical about the quality and ethics involved on their actual final product. I'll advise friends and coworkers to be very careful when dealing with Dunaway.
I brought my truck in there to have a windshield fixed and after service was done they crashed my truck into the wall. After months of asking for the cost of repair they had told me today that they have not decided yet on how they were going to pay And if they were going to pay so now I will be turning this over to my attorney big hassle over nothing. I personally will never use them again nor will I recommend anybody