DISCRIMINATORY & NO COMMON COURTESY. I usually go to L'amour Nails in Metairie, but i have since moved across the river to Algiers. Soo i researched a bunch of nail shops near my new location and went through a bunch of reviews. I was really hoping to find a more "upscale" nail salon. After looking over all of them i decided to go to Hi Nails in Gretna. I went there today and I was EXTREMELY DISAPPOINTED at the LACK of Customer Service and honestly the complete ABSENCE of common courtesy. I walked into the Nail salon Today, it was pretty busy but the Nail Techs and what appeared to be the owner (asian guy maybe mid 30's seated at the first booth) all made eye contact with me but did not speak...AT ALL. They all kept looking me over, but never verbally acknowledged me. No on said Hello, how can we help you today, what will you be getting done today, NOTHING. So i asked the lady next to me, had she been waiting long, she said no...i asked her was there a sign in sheet? She said no. Soo..i observed the clientele and made a observation that MAJORITY of the clientele while i was there was Caucasian/Hispanic.(i am African American) So i decided to wait as i was puzzled no one had the decency to verbally ACKNOWLEDGE i was there after looking at me repeatedly. I was ready to leave at that point, but i purposefully waited to see if the next customer that came in would be greeted or not. And sure enough, the next person that came in was Caucasian and the guy who appeares to be the owner PROMPTLY spoke to the woman and asked her what she would be having done today! At that point i politely got up, excused myself out, and left. I couldn't believe it. I literally FELT they did not want to service me. So I drove 25 minutes to L'amour Nails in metairie and HAPPILY spent $120.00 for the treatment & quality service im accustomed to.
I wont ever go back to this shop, and i wont recommend it to any one.