First dropped off 2 pairs of hunting pants to be hemmed. She took measurements, gave me the pickup slip and quoted $48 -WOW - figured maybe because they were hunting pants and thicker. I left the shop and she called me within minutes explaining she was confused and thought there were 4 pairs of pants ($12.00/pair). Then when she quoted new price for just the 2 pairs she said $25 ($12.50/pair). I tried for several weeks to pick them up after the date given, her hours are 10-5 Monday - Friday and the most convenient for me is around 10:00. Tried 6 different days at 10, 10:15, 10:30 never open). Finally I called and she was open, went to pick them up and was told the total was actually $30 because she did not realize that the pants were lined. Seriously :\ Never again will I use her, and I suggest you also find someone a little more reliable.