Very nice to deal with.

My daughter loves her new bedroom carpet. Great price for the carpet remnant and your guys installed it for me. Second time you came thru for me in the last 10 years. I should try to get to your store more often.

The owner at Carpet Palace was so helpful with our purchase. Our new carpet looks great. Your installers are the best. Thank you we will be back.

Awful first and last experience. We purchased a carpet remnant, waited 2 and a half weeks to get it back from the binders ( we were told 1 week or 2 at the most). When we called to find out when we could pick it up, we were given some excuse instead of an apology for not communicating the delay. We were given the wrong carpet at pick up and when we called them to tell them they gave us the wrong one, we were given attitude from the sales guy (Dale Poole). I asked to have the owner call us back, instead Dale called us back and continued to be ignorant to me and kept cutting me off. We returned the wrong remnant, got our refund (thankfully) and we will NEVER use their services again. If I could give them no stars, I would have. Completely dissatisfied and will be telling everyone I know to never buy from them. Just remember that it take years to get a customer and a moment to lose that customer. You have lost this customer and our planned second remnant.

Could not be more pleased with the way We were helped with our selection. The carpet installation was the best. Great Job.



Mary E