When ever we have a problem with or need something for our computer, Drew makes sure he gets what we need or at least can help us fix what is wrong with it. We even can call him after hours, and he is willing to sit down and help us get to know about the parts of the computer we are not quite sure about. It is great to have a friend that knows a lot about computer. Atleast I know my computer is safe in his hands and I will get it back in one piece and in working order. When we do need to buy parts, they don't cost an arm and a leg. We always get a great deal.