Exceptional! We have company arriving and I called Quality Carpet with an emergency situation. Tim took the time out of a busy schedule and come out the SAME DAY just hours after I spoke with him to help us. Not only was his help and kindness a huge relief ...our very light colored carpets are stain free and cleaner than any other carpet cleaning service we have used in the past has ever been able to get them. The results cannot be beat! I am so glad I was able to experience Quality Carpet’s helpful customer service today and that I (and my relatives arriving tonight) will be able to relax and enjoy beautifully clean, soft, and brand new looking carpets throughout the house. Quality Carpet Service, Inc. -will be who we use from now on -no question!!! Thank you for the exceptional job you do! ***Highly recommend***