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Armstrong Transmissions

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Automotive Tune Up Service, Auto Repair & Service, Auto Transmission

918 20th St S, Great Falls, MT 59405

406-761-8136

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Richard B.

11/21/13

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I am a little late at posting this review, however I always was a believer that better late then never.



On Jul 22, 2012 my wife and I were on our 22nd day of our 96 day Great American Dream Road Trip. We were traveling in our 1991 Chevy G20 Conversion Van and about 10 miles south of Great Falls we made the mistake of stopping quickly and throwing the tranny into park before the vehicle came to a complete stop. Needless to say, there was a clank or was it a clunk and the next thing you know we were left without 1st, 3rd, and reverse.



Fortunately we were able to continue to Great Falls in 2nd gear at a very slow pace. Our first stop was the Chamber of Commerce where we inquired about the best place to get a tranny looked at. They gave us the name of a place they highly recommended. On our way to this place we luckily passed by Armstrong Transmissions and not wanting to drive any further then necessary we pulled in.



I spoke with a fellow named Rob and his father Lee. They both seemed quite sure of my problem. They informed me they could have a rebuilt tranny delivered within 2 to 3 days. After explaining our situation and how we had motels booked throughout the next 60 days or so Ron decided he could get the part he thought I would need and if I left the van there he was quite sure I could have it back the next day.



We did so and he was kind enough to give us a ride to the Best Western where we had a reservation for that night. This was about 3pm in the afternoon. The next morning he was at the BW about 9:30 AM with our van. He was up most of the night and back in at 4 in the morning working diligently to have our van back in our hands so we could continue our trip.



We drove him back to his establishment, paid our bill, (less than a $1,000) and was on our way continuing our road trip.



Thanks to this man, his kindness, and his work ethics we were able to continue our trip without another unpleasant incident. Over mountains, thru deserts, and passing thru many cities and towns for the next 10,000 miles or so we traveled without so much as having to add fluid.



To this day, we use that van and every time we get in it we think about how kind this gentleman was and how fortunate we were to have driven by his place of business.



Thank you so much Ron and may God bless you and your family now and for all your days to come...



Rick Backstrom



P.S. You can read about our road trip at http://CarTripsUSA.com

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Categories
Automotive Tune Up Service, Auto Repair & Service, Auto Transmission, Automobile Diagnostic Service, Automobile Inspection Stations & Services
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Armstrong's Transmission Specs

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Data provided by one or more of the following: Thryv, Data Axle, Yext.