I recently had worked done for me by the owner , Melissa . She installed a TV headset which proved to be more complicated and challenging job than was anticipated. While Melissa and I had some differences about the work process and its cost , Melissa listened to my view point and handled our differences with professionalism and fairness. Her commitment to do a good job was clearly evident and I would recommend Quietech Associates for computer and audio/video related work especially since she is a locally owned small business.