Regular Hours:Emergency services will still be provided as needed without a pre-booked appointment. We do encourage you to arrive during ACS hours from 13:30 to 15:30 Mondays, Wednesdays and Thursdays and from 8:00 to 10:00 Fridays if possible. For urgent travel needs when no appointment is available, please call the Consular Section at 0211-250-955-2234 during our telephone operating hours between 14:00-16:00 Monday-Thursday or Fridays from 8:00-11:00, or email us at