I called Cripe Septic Cleaning service because I like using family owned companies . That proved to be a good choice because I wasn't sure if our septic neede pumping for sure and explained that and what was happening and the lady said she didn't think that was our immediate issue . My husband worked on the toilet figuring one of the kids put something down it but couldn't find it so he checked the septic and it was pretty full so we had them come out anyway . They were fast and the drivers were very friendly and helpful just like the lady answering the phone . Great company I recommend them highly.