I went to Hampton Beverage on January 6, 2015 to purchase a McCormick Irish Cream Liqueur 750 ml gift set that came with two glasses. When I got to the register, it rung up $10.99. I was excited so I said “Oh yea”, but when I said that, the clerk said, oh you should have not said that, now I have to check the price. Now remember, the price was for the gift set and not the single bottle. Most gift sets are sold around the holidays and when not sold at that time, they are set at a reduced price. Well, the clerk would not sell the item at the price it displayed at the register, however she wanted to sell it to me at the hand written sticker price which displayed $13.99.



I am a loyal customer and many other stores that are closer to me, but I prefer to shop at Hampton Beverage due to loyalty considering they was one of the 1st liquor store to open when voters voted to allow liquor stores in Glenn Heights. I left without my purchase and went down the street to a store that is closer to my residence. I think that is ridicules that the clerk would not sell me the item at the register price which was only $2 cheaper.



To lose a loyal customer who rather shop at a store that is out of the way because of past great customer service and loyalty when he has two other stores that is closer (Spirits & Bear Creek Beverage) is a disgrace, especially during this time of cyber space. People always ask me why do I travel past two other stores just to go to Hampton Beverage. Now I don’t see the reason why.