I have given this business several chances to improve their poor service because it is 2 blocks from where I live and I believe in supporting local businesses when possible. The older woman working there was confused and rude to the woman in front of me, who had done nothing to warrant that reaction, and when I told her what I needed (2 boxes to pack textbooks in) she sighed and said she had "hundreds of boxes" and didn't know how to help me without seeing the books. She was incredibly impatient and sarcastic. When I gave her an idea of how big the books were, she sighed and shook her head and acted as if I was being unreasonable--expecting the proprietor of a packing business to help me find an appropriate box for my needs. If she had shown me a couple options I could have chosen the one that met my needs. The last time I had items shipped from there, the items were packed so poorly--by that same woman--that they arrived severely damaged. Terrible service.

I love the older woman, she's got the greatest sense of humor and she always greets you with a smile. She's very helpful in taking care of all my shipping needs. She's honest and up front about all costs and she provides excellent customer service every time. She is the reason I keep coming back!

This store has no customer service at all, it has a very old and rude woman that works there in the morning. I suggest every one not to go there.

Friendly service and competitive prices. Also, quite accomodating with all the things I needed for a temporary address for mail and accepting packages. 24 hours access to pick up mail for busy folks.