They sent someone to my home for a loan signing and were phenomenal at explaining what I was signing. I wasn't rushed. If you are signing a loan, let your loan company know you want this company to notarize your loan papers in your home. That way you won't end up with they type of notary that came to my home the first time and didn't know anything and tried rushing me along.Excel Notary made all those papers I had to sign a pleasant experience.