AWFUL!!! The owner is a nightmare to deal with. I opened a case with the Better Business Bureau. The job was never completed. He ceased to return my calls. Needless to say, I ceased to pay him.

They quoted me for a four inch deep concrete add-on to my driveway (for a third car parking) and aprons along the side. My city rejected my plans once because the city wanted me to pour the add on five to six feet past my garage opening and rejected sandman three times because they advised that the code called for six inches (which I must say that sandman did not try to charge me for) the other two times was because of the depth and grade of the base. They also quoted me to cut out a section closest to the garage door and replace it with a 3 ft walk way. I believe when they tried to cut that out they damaged my asphalt portion of my driveway which they were not suppose to touch. I came home from work to find out that they pulled out everything.

Now again, I'm not saying that I have a problem with what they charged me. They claimed that they did it on purpose and wanted it to look good and was replacing it for free. My gripe is, I couldn't be there to supervise because of work and I had taken time off when they we going to do the job, but because of weather delays, the job was pushed back. I would come home to a job site in shambles. I had an issue with no supervision from their team on the site (Supervisor was sick), no communication as for what they were doing and no communication to their team as for what I wanted or what the supervisor agreed to do. They agreed to provide sealer for the concrete and bury my two down spouts which apparently no one knew about. I had this in writing on my quote. After talking to the owner, (which wasn't pleasant, they spoke to me as if I should be grateful and that they were doing me a favor) they finally buried the down spouts and completed the concrete portion of the job. I came home to a very pissed off neighbor because their crew dragged their feet across their drive way and lawn. There was mud and dried up concrete everywhere. I spent the entire day scrubbing and cleaning their property. I don't know why they wouldn't scrape their feet on my property. The end of my drive way was trashed already and the owner agreed to come back and power wash it. (which never happened) The job was completed and I was left with a lot of clean up and with no sealer as promised. After many phone calls, someone dropped it off on porch. Fast forward 6 months later. the add on started to crack. Not big at first, but I was concerned, so I called them. They claimed that they didn't guaranty that it wouldn't crack and that it wasn't big and nothing to worry about. That crack grew to the entire length of the new add on. It went right down the middle and through the stress cracks. The supervisor answered my calls at first advising that they haven't opened yet and that they would be out to investigate. I advised that I wasn't looking for a free repair and that I was willing to work something out. He told me not to worry and he would take care of me. That was three months ago and no one will return my phone calls or emails.

At this point, I don't think there's anything that this company can do to make things better.