Stanley Steemer

These guys did a terrific job cleaning the interior of my ca! They arrived on time.Worked dillegently. Great job.

This is a great company. My home looks totally better after Jeff and Gary wash the carpet and clean the tile in my kitchen. Jeff left my kitchen like new and Gary wash the stairs really awesome. I recomend Stanley Steeemer again to my friends. I didn't know they clean floors before until Jeff talk to us about, Thanks again

I had my carpet & upholstery cleaned by Stanley Steemer yesterday. Anthony Becker & Drew were the guys that did the work. They did a great job and were both very professional and courteous. They had me to look at the work before they left. One thing that impressed me greatly was that they took the time to put a thing on my door to stop the cold air from coming in and the warm air from going out. They worked hard and got the job done. We will recommmend them to our friends.

Loved being able to make my appointment online. My furniture and carpets look fantastic. The cleaners were very friendly and professional. I will definately recommend them to my family and friends.

Stanley Steemer is everything their commercials want you to believe. Making an appointment online was easy; I received an email and phone confirmation. On the day my carpets were cleaned, I received a call about 40 minutes in advance of the technicians' arrival. The cleaning was fast, efficient, and excellent! The cleaners were friendly, knowledgeable, and respectful. Though they did offer extra services and products, I felt absolutely no pressure to purchase anything more. I highly recommend this well-known company.

The guys who showed up to clean my carpets could not have been more scarey looking. They looked like gangster thugs with their ""pants on the ground"". VERY unproffesional. I had to leave them in my home- was very uncomfortable. Will not use this company again.

A crew in to clean my MBR pulled in the suction tubing, which was leaking, and dumped a considerable amount of dark colored liquid on my cream colored carpet (as well as from my front door through the LR-floor dark hardwood so I thought it was just water). This ""fluid"" was obviously from the previous home where there must have been sick dogs. The crew steamed the dirty spillage into my carpet and padding leaving my carpet sopping wet and smelling like dirty dog. After reporting this to SS-Raleigh, a second crew (who I wish had come the first day) came and attempted to reclean my carpet. They sprayed a deodorizer afterward and left leaving my carpet very damp. The dirty water steamed into my padding and carpet has not come out. There is a smell of dirty wet dog waffing up from the carpet and is much more pronounce on humid days. The franchise owner came to my home and unilaterally decided there was nothing wrong with my carpet and even stated it smelled very nice. I was refused, at the very least, a refund. After contacting corporate SS, I was issued a refund. I have filed a complaint and the franchise owner responded by saying that SS did not steam fluid into my carpet but sucked it out. This tells me that this guy must have flunked carpet cleaning 101 but had the financial resources to open this business. If you use SS-Raleigh, be aware of the crew before letting them in your home. Inspect their equipment and their general appearance. If the equipment looks dirty and if they are dirty/sweaty/smelly from a previous difficult cleaning...do not let them in your home! Do not pay in cash! Best solution...use Rug Doctor from your local grocery or home improvement store. You will get a better result and you can control how dry the carpet is when you finish. I will never use SS again.