Totally agree with Guest55342. Great to talk to, and work (if you can ever get it completed) is really good. Signed up for a maintenance contract where we were assured they would come out weekly and do whatever is needed. Typically however only see them maybe once a month, and that quite often takes an ungodly numbers of calls. Doesn't not respond to messages, and does not return calls. Work is very good, but the hassle to get it done is not at all worth it.

Don't be fooled by quick response with estimate, or friendly nature. It's what sold me; I thought he would be great to work with. The work progressed well, up to a point. But he was a poor communicator - he did not inform about delays, how long they would be or for what reason. Rarely returned my calls of inquiry. He ran my credit card through for last half of payment before work was completed and without informing me! Didn't come back to complete work for 2 weeks. End result looks nice, but took over a month, and cost a great deal in time and trouble.