I was getting my nails done there for several months and I was happy with the way they looked and I was paying a lot more for refills then other salons Even though they have an app and you get coupons it was still much more and that didnt bother me, but what did start to bother me was the CONSTANT long conversations and laughing the staff was having with themselves in their language and it made me feel very uncomfortable and left out it was getting to be so distracting And I personally think its very unprofessional and poor customer service in my opinion