I was offered two types of appointments. Consult or consult and procedure. I chose the consult and procedure. I waited over an hour past my appointment time before the doctor came into the room. We talked about what needed to be done he looked or the X-ray and we agreed to go forward when his assistant pulled him from the room. When he returned he explained that I should come back when he could dedicate more time to the procedure. At that time he had three patients in rooms and two in the waiting room and was over an hour behind. When checking out the receptionist agreed she had scheduled me for a consult and procedure. I called my insurance make sure they didn’t pay for my wasted appointment only to find out they already been billed for the appointment and an X-ray which was never taken. My dentist had sent over their X-ray which the assistant had commented was fine because it had been taken in the last couple of weeks. I now need to find an honest doctor to do the root canal and don’t need this claim that accomplished nothing on my insurance. My insurance advised me to call the doctor and explain every before filing a complaint which I did and they agreed to remove the X-ray charge but are still charging for the consult. Save your time and money. Go somewhere else.