They refused my seven year old daughter treatment after we took the day off and we drove an hour to get there. They refused her because she was uncomfortable going back with the dentist alone after we had already gone through all this the time before and I called up there and made SURE that it was ok that I accompanied her back there, THEY TOLD ME THAT WOULDE BE FINE, they would just put us in a different room. OK< OK we went and this dentist flat refused to do her treatment if I came back with her even though she felt very uncomfortable!!!! WOW what are they doing back there that we cant see anyway??? It was an awful experience, save your gas money. I hope this helps.