In dealing with this company, I found their customer service and bill-collector to be the same person, so getting anywhere is basically impossible. She refuses to allow you to speak with anyone else, so you basically have to take her attitude. The lady was incredibly rude and unprofessional and while I was trying to resolve a billing issue, she ended it by saying we need to take our business elsewhere, then hung up on me! UNREAL!! She was unreasonably rude and unprofessional and it was totally unprovoked. When trying to express the unsatisfactory service I received, she threatened to go to my employer, and possibly get me fired? I'm not sure, but this individual who apparently runs the whole show is vindictive and doing a disservice to the women-owned and operated accreditation.