When I had my oil changed my oil cap was not put back on my engine. I got a check engine light looked under the hood and saw that it was gone. I called my Jiffy Lube and was told to have my car towed over and they would have a replacement cap for me and would do a free oil change. I had my car towed in and was told that the manager I talked to that morning must have lied to me, that there was no way they would do either of those things. I was told I needed to have someone pick me up or call a cab to go buy a new oil cap myself, and that they could slightly top off my oil or me and that would be it. I was given the district manager Leyon's number and called him Thursday, Friday, and Monday leaving voicemails with my name and number. He has not called me back.