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David McDavid Honda Frisco

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New Car Dealers, Automobile Parts & Supplies, Used Car Dealers

1601 Dallas Pkwy, Frisco, TX 75034

972-731-3000

OPEN NOW: 
Today: 7:30 am - 9:00 pm

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1 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
B
Bryan F.

03/23/17

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First, the only reason I am giving this location one star is because I can't give it zero stars.Second, IF you choose to buy here, talk with Becky from pre-owned sales.If you buy Pre-Owned here, you are a second-class citizen. This is proven by the way they treat you and the way that they treat their whole pre-owned business. The building for their Pre-Owned business is disgusting, cheaply built, and cheaply furnished.The finance officer (Jon/John P) we were working with was extremely rude, implied (multiple times) that we were not good parents (and that I was not a good provider) because we did not buy the warranty.We scheduled a windshield repair appointment with their service department, and when my wife showed up for the appointment, we were told we didn't have one (extremely frustrating). I had to call the service department manager in order to get this whole thing fixed. After the car was fixed, they forgot to notify us that the car was finished and ready to be picked up. I had to call them to find out what the status of the car was.Then, the moment my wife left the lot, the check engine light came on. When we took it back to see what the issue was, they informed us that we need a new Catalytic Converter (about $1500 repair). What!? We have owned this car for less than two weeks!Horrible customer service, horrid communication, worst car buying experience ever.Do not buy here.

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DETAILS
General Info
David McDavid Honda of Frisco is one of the leading, family-owned automobile dealerships in the Dallas Forth Worth area. It provides a variety of sedans and coupes. The dealership offers a range of Honda models, such as the Element, Odyssey, Pilot and Ridgeline. David McDavid Honda of Frisco also maintains an inventory of pre-owned vehicles from various makes, including Acura, BMW, Cadillac and Chevrolet. It serves customers in Lewisville, Allen, Richardson, Carrollton, Irving, Flower Mound and McKinney in Texas. The dealership additionally provides financing options through certified lenders. David McDavid Honda of Frisco operates a service department that offers oil change, tire rotation and brake inspection solutions.
Extra Phones

TollFree: 866-251-0911

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers
Payment Options
Brands
Asbury Automotive Group
Other Information

Wheelchair Accessible: Yes

Parking: Lot, Free

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Data provided by one or more of the following: Thryv, Data Axle, Yext.