I just received my letter for pricing increase do to picking up our trash twice a week. The letter states the public typically wants once a week pick up. What a joke and what a BS letter. My entire life I have received twice a week pickup with no additional cost. How does this justify a price increase if I switch to once a week pickup, Wear and tear on their trucks we are paying for? Give me a break. Call it what it is, cutbacks for employees and gouging the customer. Glad I'm moving! I give this no stars

Go to dependable disposal they are great.

Go to dependable disposal they are great.

That guy that goes by the name peewee who works for cw is one Hell of a worker he is a speedy fella and great service all I can say is WOW.

Excellent service! The phone receptionist brittany was wonderful. helped me setup my autopay thru my bank... nice and seemless. helpful people make life so pleasant. KK

These drivers are absolutely the most inconsiderate on the road. I am on a private gravel road and literally fly in and out of this street. I've called 3 times, my neighbors have called several times each and all we get is "Well, I don't have any records of any calls, but I'll let the route supervisor know." He is always conviently out of the office! If I were to subcribe to a trash service it wouldn't be this one!!

Horrible service! They pick up when they want to, and you had better make sure your can is facing exactly the right way or they leave a nasty note. They don't answer their phones. Can't wait to drop them.....looking for an alternative in the area today. The don;t know what customer service means

the problem we have with that is we have automated trucks and the "fingers" can't grab your can and if it does it might destroy them. Our hopper is at the very top of oir trucks so it is hard to carry trash with one hand and climb a ladder with another. So we are not incompetent we are just trying to service your trash the best way we can while not destroying your personal property. The extra can was for encouragement for you to go along with this so this can be smooth customer service. -Thanks CW Driver-

I called to have the extra trash bin they dropped off at my house removed - I'd been using my own for two years at that point - and their CSR told me I had to use their bin because they had received so many complaints that their service people were destroying bins. Wow! Not only will they not remove their bin, but at what type of a business do you tell your customers your service people are incompetent and regularly destroy products? That was the day I began seeking an alternative trash service.

Company reduced service by a third and kept the rates the same. Poor excuse for 33% rate hike. I will not be a customer much longer.

Was happy until I got their notice yesterday telling me they were changing the service to a combined trash and recycle pickup one day a week for "efficiency" reasons. Let's see, cut service by 2/3rds and keep same price. More like a 300% price increase in my book. I share their efficiency view. Two miles to the dump one day a week with the car is only about $3 in gas. Guess I cancel their trash service.

I work for county waste. The reason we ask for the cans to face wheels to your house is because our automated trucks grab the can easier and it's easier to close the lid on the way back down. We have a few kinks to get out but give us a chance we want to be the cleanest trash company around. Thank you

All of you could take your trash then!

I had Shifflett's for many years and never had a problem, it really is a shame they no longer operate. I've had to contact CW already for missed service. The one thing that really irks me is they want the trash receptacle to be in a certain position or they leave a little note. I leave it on the grassy area away from the mailbox, however, once they empty it they just leave it in the driveway, blocking it. Put it back where you found it. I will give them an atta boy for the recycling service.

I lived in upstate NY for over ten years and always had County Waste as my trash service. I am thoroughly pleased to see they have come down here! They have always been very courteous and prompt. Give them a chance.

I moved from upstate NY and had County Waste for years and wish that they were available in the area I now live in (near LaPlata,MD. The company was innovative and and focused on the community and environment. Sure had to give up my trash can for one they supplied but I wasn't too attached to the old one anyway. Give them a chance and I'll bet they turn out okay for you

Switching companies.

Buyer beware!!!!! Rip-off artist! These thugs came down from NewYork and apparently have bought up all the competition.I had American while living in Prince William and I have been a customer of Shifflet's for the past 2 years ... Never an issue. Since dealing with these knuckleheads for the past 2 week. I have had no service or follow-up. Thanks... but no thanks.

Great Company , Great Service A+

we have lived here in Spotsylvania for 5 years and have had Davis(now SDI) as our disposal service. They have always been nice,courteous;but the one thing that I find to be wonderful, is that compared to other garbage services, they are safe drivers when it comes to driving through our neighborhood. With having young children out at the end of our driveway as a busstop on pick up day,they have always been safe. Libby who works in the office, is friendly and very thorough in answering questions.