I have to keep four cars on the road. Bobby has worked on all of them. When my 16 year old daughter has an issue with her car overheating (blew a hose) she calls from school and says "we need to call Bobby". I guess that is the best review I can give. They are always helpful, no BS and they look for ways to save money.

Bobby is a very good mechanic - great person - good heart and will do you right

After reading some of the negative reviews about "Bobby's Automotive" I have this to add... I used him years ago [under the direction of Rhea Little as well ] , Bobby and his team did an exceptional job for me at a reasonable rate , and I plan on using him again .Perry Schwartz

I really wanted to like Bobby's Automotive - it was near where I was working at the time, and my mechanic Rhea Little had personally recommended him. Rhea does a fabulous job with our family's cars, and I trust him implicitly and recommend him to everyone I can. Bobby - I would recommend him to people I dislike. My Toyota Camry ended up with a stuck cylinder at 250,000 miles. I chose to go with Bobby's recommendation to rebuild instead of getting a new engine. It was supposed to be cheaper and came with the same warranty. I had no money to spare at this time and Bobby knew it. Bobby kept the car just under a month (which cost me a rental car for 26 days) and charged me right at $4,000, which was the worst case scenario quote ceiling. It was originally supposed to be a hair under $3,000. He was consistently non communicative - I had to call the shop to get updates, I believe he called me back once to initiate the service, and once during those 26 days to give me an update. I had to call him over two dozen times to be told of endless delays. When I gave him the car, the engine made a ticking/knocking noise, it lacked umph (as it was operating down one cylinder), smelled burnt, and it leaked oil like a sieve. Now it is just out of the one year warranty period, and it makes a ticking.knocking noise, lacks umph, smells burnt, and loses about two quarts of oil every 3,000 miles. Twice I brought it back to Bobby to diagnose, twice he did essentially nothing and gave it back. His hours were inconvenient and I was no longer working in Franklin so I spent a significant amount of time on these endeavors. Gateway has found the source of the oil leak, at least - it's the old cork gasket Bobby used when he put the engine back together (instead of a standard silicone gasket). The part costs $30. The labor costs $400, because they have to take half the engine apart to get to it. So - Bobby's Automotive was a very, very expensive lesson. $430 rental car + $3,990 repair + ~$3,000 in lost time and hourly wages trying to get him to make it right. I made a $7,500 mistake using Bobby's Automotive. Don't be me. Let Gateway rebuild your engine. And if Rhea Little recommends Bobby to you - ask him if there's anyone else he can recommend.

I really wanted to like Bobby's Automotive He was recommended by Rhea Little. Bobby kept my car just under a month (and cost me a rental car for 26 days) and charged me $4,000, the worst case scenario quote ceiling (up from $2,900). He was utterly non communicative - he called me twice in 26 days. I had to call him over two dozen times to be told of endless delays. The car has the same symptoms it did when I gave it to him - just out of the one year warranty period, and it makes a ticking/knocking noise, lacks umph, and loses about 2 quarts of oil every 3,000 miles. Gateway has at least found the source of the oil leak - the old cork gasket Bobby used instead of a standard silicone one. The part costs $30, the labor to replace it $400. Gave it back to Bobby twice to fix - he did essentially nothing. So - $430 rental car + $3,990 repair + ~$3,000 in lost time and hourly wages trying to get him to make it right. I made a $7500 mistake using Bobby's Automotive. Don't be me.

I really wanted to like Bobby's Automotive He was recommended by Rhea Little. Bobby kept my car just under a month (and cost me a rental car for 26 days) and charged me $4,000, the worst case scenario quote ceiling (up from $2,900). He was utterly non communicative - he called me twice in 26 days. I had to call him over two dozen times to be told of endless delays. The car has the same symptoms it did when I gave it to him - just out of the one year warranty period, and it makes a ticking/knocking noise, lacks umph, and loses about 2 quarts of oil every 3,000 miles. Gateway has at least found the source of the oil leak - the old cork gasket Bobby used instead of a standard silicone one. The part costs $30, the labor to replace it $400. So - Bobby's Automotive was a very, very expensive lesson. $430 rental car + $3,990 repair + ~$3,000 in lost time and hourly wages trying to get him to make it right. I made a $7500 mistake using Bobby's Automotive. Don't be me. Go with GW.

Worst experience I've ever had with any auto shop. Poor communication, multiple delays without any real explanation, and work which was, in a number of cases, unnecessary and of poor quality. I've had much more work done since in less time and for less money from another mechanic, who many times was addressing work Bobby's had done poorly. I literally threw away THOUSANDS at Bobby's, with a number of "repairs" lasting just outside of warranty. I was able to appreciate my next mechanic much more as a result, but it was a very difficult lesson to learn, and I'd hate for anyone else to have to learn the same way. It's a shame, because I genuinely liked the owner, Bobby, as a person, but it makes me sick to think of what my follow-up mechanic could have done with all the money I wasted at Bobby's.