Incontro Restaurant
Photos and Videos
- HoursOPEN NOW
- Regular Hours:
Mon - Sun - Phone:
Main - 508-520-2770
- Address:
- 860 W Central St Franklin, MA 02038
- Email:
- Link:
- Categories
- Family Style Restaurants, Restaurants
- Payment Options
- Price Range
- $$$
- Other Information
Cuisines: Family Style
Contact Info
Reviews
08/09/15
We have eaten here twice this summer and totally enjoyed the restaurant. The food is great, atmosphere perfect and the service is outstanding.
02/13/11
Restaurant is good, However don't ever try to let the owner know of a problem because he doesn't want to hear from his customers. It's to bad because he has lost a good customer that lives across the street. Good Luck improving customer service by ignoring your patrons.
It looks like it's been a while, since someone wrote a review of this restaurant. Well, I had the pleasure of going there last week, and was pleasantly surprised...It was much better than any of the review's of folks who had written, a while back. The atmosphere, service and food were of great quality, just what you'd expect from an Italian Eatery. Keep up the great work! There's no need for Gordon Ramsey of "Hell's Kitchen" to come over and give this establishment the once over, that's for sure!
This restaurant had very bad service. It took an hour and a half for our food to arrive after ordering. The waitress avoided us after the first 30 minutes. After 45 minutes, I was finally able to get her attention and she said it would take another 2 minutes. 15 minutes later, the manager came over and said it would be another 2 to 3 minutes. The waitress then continued to avoid us until the food finally arrived. When I complained to the manager, he said I was lying and that there was nothing they could do.Do not go this restaurant, it is worth the prices at all. Go to 3 instead.
Service was terrible(waitress was impersonal), the decor looks better than what the restaurant offers. I've been to many many many top restaurants in Boston and this one wouldn't stand a chance if it was located in Boston. The people at TV Diner who rated this as a great place need to get their taste buds checked. The hostess was very rude. It was just an awful experience for all of us(we went in a group of four) and we won't be back again. I really hoped this would be a great local restaurant but that isn't going to be happening anytime soon. Seems as though every new restaurant around here is gone within a few years and to be honest I can't see this one sticking around for too long since restaurants closing around here seems to be the trend. Overall the best part of the trip here was leaving.
I recently visited Incontro restaurant. What a beautiful resturant. The atmosphere was great as well as the service!The only problem was the management! Whom to which was very rude, and for that I will never be back!It's too bad!! The place has lots of potential!
Great dining experience! Both the quality of the food and the service were excellent. Must try the grown up mac and cheese. Excellent desserts, too. Great atmosphere/cocktails upstairs in the lounge area.