I had to take 8 large trees down. They came for an estimate with a short notice and everything went smoothly and agreed to come in to the job within 10 days. They were on time to start the job and finished one day after agreed date. Its totally fair to over run a day with tight schedule. Price wise this was the best option out of few other estimates. Owner was on the job and there was some damage to the lawn but not very major. Overall smooth and clean deal.