Lets hope you are happy with your pictures. That or, if you're not, plan to never see your monies anyway. These people will give you the run-a-round as long as they can. Firstly, you gotta be a P.I. to get the right number to the one and only person that can help you. Then try getting her to answer the phone. ...Good Luck! Going into month 3 now of trying to resolve this.......still no money but they have had the pictures for a month. "They Forgot" ....every time? ...really? Atleast spice it up a bit and come up with a better excuse.