The caring staff actually LISTEN to you & help you deal w/ur pain & not with just drugs. They have various procedures & techniques to help me deal with my pain. Yes, I have pain meds, but I also have other things that we do to help decrease my pain. Thanks Dr. Roth, Dorinda & Jonathan for giving me some resemblance of a life again. And the front desk staff are all so nice, polite, treat you with respect. The nurses who answer the phones, majority of them are very kind & on it about any problem you have...no matter how small. The best thing besides listening & helping with pain...no judgement!!