I WAS IN A LEG CAST AND NEEDED RELIABLE TRANSPORTATION TO DOCTOR'S APPOINTMENTS ON VARIOUS DAYS. I HAD NEVER USED THIS (OR ANY LIMO) COMPANY BEFORE, AND DIDN'T REALLY KNOW IF I COULD RELY ON THEM. HOWEVER, THE DRIVER ARRIVED IN A LINCOLN TOWN CAR, 5-10 MINUTES AHEAD OF MY DESIGNATED DEPARTURE TIME. HE WAS IMPECCABLY DRESSED (IN UNIFORM), AND VERY PROFESSIONAL. THE CAR WAS NEW, COMFORTABLE, AND SPARKLING CLEAN. IT HAD A NAVIGATION SYSTEM WHICH KEPT THE DRIVER INFORMED OF OUR LOCATION AND THE ESTIMATED TIME OF ARRIVAL AT MY DESTINATION. AT MY FINGERTIPS IN THE BACK SEAT, WERE FRESH COPIES OF TWO DIFFERENT NEWSPAPERS, BOTTLED WATER, MINTS, TISSUES, AND A DVD SCREEN. WHEN I CAME OUT OF THE MEDICAL BUILDING, THE DRIVER WAS WAITING FOR ME RIGHT AT THE DOOR. I FELT SAFE AND WELL TAKEN CARE OF. EACH TRIP WAS STRESS-FREE. PLUS, THIS COMPANY OFFERED THE BEST RATES OF ALL THE COMPANIES I CONTACTED. SHOULD THE NEED ARISE, I WILL VERY DEFINITELY USE THIS COMPANY AGAIN.