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R
Retired U.S. Marine

05/17/14

Provided by DexKnows
review count4photo count0
Bad business

Wife went into store to buy two 2 inch bulkhead fittings.. and a spanner wrench. The manager and 1 additonal clerk were handed a note that said 2" bulkhead fitting... She explained it was for a plastic water tank... They did not understand what she wanted so they gave her two fire hose fittings. When I asked why they sold her that -- I was told it was because they were not sure what she needed but the fittings they sold her would screw into a bulkhead fitting... I was in a bad mood since I had just spent 20 dollars in gas to come into town to get the correct fittings and when the manager refused to sell them to me... I showed him where they were on his shelves... and then left.. He was not easy to talk with even though he knew he sold her the wrong parts -- in his opinion he did nothing wrong.. He either can't read or comprehend the written or spoken word... He and his fellow clerk failed to sell the proper part causing much more expense than needed. They also made the wife feel very uneasy about buying the part since she didn't know what it looked like and how to identify it other than the title that is also on the sticker on the shelf.. They really did me a favor by refusing service.. I went to Canyon Pipe Company and bought the same 2" bulkhead fitting for less than half the price so they are charging way to much for their fittings...

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DETAILS

Rental Solutions For Work And Play.

General Info
At Total Grand Rental & Sales in Flagstaff, AZ, you can rent just about everything you need. Whether you're having a party, graduation, wedding, anniversary or a festive event, we can help you with a large portion of your event needs. You can buy what you want and rent what you need. Our rentals include: • Lawn and garden • Moving • Baby • Parties and banquets • Floors • Auto Tools painting • Contractor tools • Tools and equipment for home • Industry contractors • Schools • Offices • Safety equipment rentals In addition, Total Grand Rental & Sales is one of Flagstaff's premier mini storage units. We have available self -storage units for all your storage needs. Storage services include: • Secure, lighted and fenced • Residential & commercial units • Large, roll-up steel doors • Easy access with ample truck and trailer parking • New, clean and safe units • Forklifts, ramps and dollies available • Accurate computerized billing • Competitive monthly rates • Commercial charge accounts available • Locally owned and operated • Trailer rental • Sales of locks and moving supplies Call Total Grand Rental & Sales today for more information!
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