I rented this on hotels.com and I would never recommend it to anyone. After driving two hours from Phoenix to go see my Little brother who goes to NAU. I decided to go check in to my hotel. My brother and two of his friends came with me to show me where it was at and to help me with my stuff. As I was upstairs the owner said something to them at we needed to rent another room for all of us or check out. So I was pretty upset and tried to explain to him that it was only me and my sister staying with our kids which were two 5 year old and one 3 year old. He started yelling at me this is not my problem it's only 4 people to a room and I'm not watching you all night to if the other people stay.. I don't tolerate that kind of behavior. Needless to say I checdked out and called hotels.com which provided no help at all and after I finally got a supervisor on the phone she hung up!!!! My trip was ruined and I will never use hotels.com again.