Horrible experience. All the paperwork was filled out and I was supposed to be adopting a cat from them. My adoption forms went through fine and all that was left was to have someone stop over to check on my house. About 20 minutes before they were supposed to show up a woman from the shelter called me to tell me that the cat which I had already filled forms out for first was already adopted! They need to be more organized and learn to respond back in a timely manner, I got off work early even and this was unacceptable.