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unhappyfernley

08/30/11

Provided by Citysearch
Very Poor Customer Service

Once All Out Gutters Received Payment, getting them to return any phone calls is like pulling teeth. I've made close to 40 phone calls, to which a single one has not been returned. I received an e-mail instead about 2 weeks after my first phone call. I responded to the e-mail to which took another 5 days to receive a response back. My last e-mail still remains unanswered and it has been another 7 days. Chuck Azrate does not answer his cell phone whenever I have called, and doesn't return phone calls left on his voice mail. Before they did the work on my patio cover he seemed more interested in returning phone calls, but I guess since he has been paid for the work they did, he feels customer service after the sale is not necessary.

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Rain Gutters
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Services: Rain Gutters

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