I wanted to check & see if this store a a certain model number of an item I wanted to purchase in stock before I drove over to buy it. Called 5 times. No one in the entire store ever answered the phone. I think it rings 30 times before you are transfered back to the menu. Finally, someone answered the phone. I was put on hold - FOREVER!I had no sucess in ever contacting anyone!!!! And - I was a motivated buyer. So much for customer satisfaction. Transferred my business to the store in South County. They answered the phone.