I called and scheduled an estimate. They did not show the first time and did not call to follow up or let me know. I had to call an hour later and they said they could not make it at that time. I rescheduled again and again the second time, they did not show and I never received a call saying they could not make it. Very unprofessional.

I called two days in a row leaving a voicemail asking for a return call about a service job. Day three I called again but this time someone answered. I explained I lived in Fenton & wondered if they considered what I was calling about a service call. I told her I had injured my shoulder but needed batteries replaced in 5 rooms of my home with vaulted ceilings because one was chirping. She said yes, it was $45 for the service call plus $61 for the first hour & $61 an hour there after. (I was supplying the batteries). I was trying to support the small local businesses & realize I didn't have a huge service call & that they need to make their money, but in three days they couldn't return a call? And just charge their service charge for being local with a simple (if you have use of both arms) job consisting of 15mins? Well, at least the women who did answer my call was polite.