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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
L
local yocol

10/24/10

Provided by DexKnows
review count3photo count0
Stay Away from Service Department

This is NOT the place you want to get your vehicle serviced. I have owned BMWs for years. The charges they use are excessively high and not detailed. They charge a standard fee based on the BMW guidelines, even if costs less, they charge you the standard fee. Oil changes (after the free service ran out), costs over $130, when at other dealerships, it costs much less, using not only BMW synthetic oil, but includes B&G MOA (look it up, it is the BMW standard). A window repair will run you no less than $400, when others charge $250. Even if it does not take 3hours (as the book states), they charge you for 3hours at $75 per hour plus $200 parts.One, I would DEFINITELY NOT use them, two, if you buy from them, you need to get ready to take out a jumbo loan on the excessive charges for standard maintenance and any repairs.

Was this Review helpful to you?0
L
local yocol

10/24/10

Provided by DexKnows
review count3photo count0
Stay Away from Service Department

This is NOT the place you want to get your vehicle serviced. I have owned BMWs for years. The charges they use are excessively high and not detailed. They charge a standard fee based on the BMW guidelines, even if costs less, they charge you the standard fee. Oil changes (after the free service ran out), costs over $130, when at other dealerships, it costs much less, using not only BMW synthetic oil, but includes B&G MOA (look it up, it is the BMW standard). A window repair will run you no less than $400, when others charge $250. Even if it does not take 3hours (as the book states), they charge you for 3hours at $75 per hour plus $200 parts.One, I would DEFINITELY NOT use them, two, if you buy from them, you need to get ready to take out a jumbo loan on the excessive charges for standard maintenance and any repairs.

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C
Christy L.

05/25/10

Provided by DexKnows
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Great Customer Service

I would like to thank the Service department of BMW for always lending a helping ear and hand. Great customer service from this department. They are always quick to help, answer questions with expert advise, and calm nerves when needed. Great Job!!!!

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C
Christy L.

05/25/10

Provided by DexKnows
review count5photo count0
Great Customer Service

I would like to thank the Service department of BMW for always lending a helping ear and hand. Great customer service from this department. They are always quick to help, answer questions with expert advise, and calm nerves when needed. Great Job!!!!

Was this Review helpful to you?0
DETAILS

Sell & service new, pre-owned, Certified BMWs & Volkswagens.

General Info
Welcome to Valley Auto World! Welcome to ValleyAutoWorld.com, your virtual luxury car dealership. We appreciate you taking the time to visit us today. As you browse around you will see the pride we have in our dealership and our Family. Here at Valley Auto World, we devote ourselves to exceptional customer service. It is our honor to have you come in and drive the car of your dreams home. Come see why our family here at Valley are always satisfied with our facility. The level of customer satisfaction that we are proud to provide our customers has earned Valley Volkwagen the prestigious Wolfsburg Crest as being one of the top 35 Volkswagen dealers in the country. Our customers have come to expect and rely on us for their entire auto needs. At ValleyAutoWorld.com, our goal is to meet those needs by offering the most modern and convenient access to information about our services. Please feel free to call, chat live or e-mail us anytime with your questions. We have plenty of resources to share, just let us know how we can help. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. We look forward to meeting you and having you join the Valley Family. Selling and servicing new, pre-owned and certified BMWs and Volkswagens in Ft. Bragg, Fayetteville, Pinehurst, Southern Pines and surrounding counties.
Extra Phones

Fax: 910-864-0000

TollFree: 800-264-3212

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Social Links
Categories
Automobile Parts & Supplies, Auto Repair & Service, New Car Dealers, Used Car Dealers
Services/Products
    LeasingTune UpsMaintenance
Payment Options
Brands
Bmw, Volkswagen
Neighborhood
Terry Sanford
Other Information

Wheelchair Accessible: Yes

Data provided by one or more of the following: Thryv, Data Axle, Yext.